How do I sync across devices?v
Log in with the same account on any device. Messages appear in real time with no refresh needed.
How does key-based sharing work?v
In the chat sidebar, hover over a thread and click the share icon. Generate a key and send it to anyone. They visit syncspaceit.com/join, enter the key, and join your thread instantly with no account needed.
Can I use SyncSpace on my phone?v
Yes. SyncSpace works in any modern mobile browser. Open syncspaceit.com in Safari or Chrome on your phone. You can also install it as a home screen app by tapping Share, then Add to Home Screen in Safari.
What's the difference between collapse states?v
Each message has 3 views: Full (everything visible), Partial (scrollable ~10-line preview), and Collapsed (1-line summary). Click the expand or collapse button to cycle. Use "Hide All" or "Last Only" in the toolbar to collapse all at once.
How do I delete a message?v
Hover over a message and click the delete button in the top-right corner. You'll be asked to confirm.
How do I create multiple threads?v
Click "+ New Thread" at the bottom of the sidebar. Free users get 1 thread, while paid plans unlock more threads and sharing features.
What formatting is supported?v
Bold, italic, underline, strikethrough, headings (H1-H3), bullet lists, numbered lists, code blocks, blockquotes, and text alignment. Pro users also get font sizes, text colors, and highlights.
How do I resize the editor?v
Drag the bottom-right corner of the text editor area to resize it vertically.
I forgot my passwordv
On the sign-in page, click "Forgot password?" and enter your email to receive a reset link.
How do I upgrade my plan?v
Visit syncspaceit.com/pricing, choose Pro or Elite, and complete secure Stripe checkout. If you are already signed in, checkout starts right away and the onboarding survey stays optional.
How do I cancel my subscription?v
Open your Profile page and click "Manage" next to your subscription. This opens the Stripe billing portal where you can cancel, switch plans, or update payment details any time.
Support
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