Whether you need product help, billing support, or a privacy-related answer, this is the fastest path. We read every message and usually reply within one business day.
Before you write
Simple routing up front means less back-and-forth once your message lands.
Questions about setup, syncing, shared threads, or anything that feels off.
Email supportNeed help with upgrades, plan changes, cancellations, or a charge you do not recognize.
Contact billingAsk about account data, deletion, or anything related to privacy and security.
Request helpWhat to expect
You should not need an account or a checkout session just to ask a question. Use the form to draft a complete email, or jump straight to the right inbox below.
Typical reply time
Usually within one business day for product, billing, and privacy questions.
Best way to speed things up
Include your device, browser, and a short summary of what you expected to happen.
Prefer self-serve first?
The help center covers device sync, password resets, shared threads, and subscription management.
Need answers now?
The most common questions already have clear answers, including device sync, password resets, shared threads, and subscription changes.
Sign in with the same account on each device. Your messages and threads should appear in real time.
Create a share key from a thread, send it to someone, and they can join without creating a standard account flow.
Open your profile in the app to manage upgrades, billing, and subscription changes.